Terms for your report

Who you are buying from

The service is provided by Kleda Gruppen AS, organisation number 933674134. Address: Dalsbergstien 16A, 0170 Oslo. Telephone: +47 978 26 801. Purchase enquiries: matias@kleda.co.

What you are buying

You are buying Batteribevis Basis for one vehicle. Basis covers vehicle identity, model year and mileage; battery capacity and available SoH estimate; battery alert checks; cell balance; moisture/coolant alert coverage where supported; estimated range and state of charge; voltage spread; battery temperature; tyre pressure and available recommended cold pressure.

The model profile determines which data sources are used. On Model X 2015–2020, charge-limit history may be unavailable and moisture/coolant alert coverage may lack documented support; this is stated in the report. Missing recommended cold pressure may be reported with a note to check the vehicle’s pressure label. AC/DC figures are reported counters, not confirmed lifetime charging since new. A SoH estimate is shown when the required inputs are available.

The report is based on an operator reading in Tesla Toolbox and supplementary vehicle identity from Fleet API, with your authorisation through Tesla. It concerns your own vehicle within a stated reading period.

The report presents readings, calculations, vehicle estimates and documented reference information, with sources and timestamps. You receive a PDF attachment and a ready-to-share online link by email. You can put either in your car listing. Anyone with an active link can read the report without signing in. The online report requires internet access and a modern browser.

What the report is not

The report provides no overall grade, score or approval. It is not a condition certificate, a valuation or a substitute for a physical vehicle inspection.

SoH is shown as the battery management system’s own estimate when the vehicle provides both capacity figures required. It is not a completed battery health test or a guaranteed health percentage.

Alert status describes Tesla’s active alert list and the available alert history at the reading. OK means that no relevant alerts require follow-up in that data, not that the vehicle has been physically inspected or is guaranteed fault-free. The absence of recorded moisture alerts does not prove that the battery is physically dry.

Price and payment

NOK 699 for Batteribevis Basis, including VAT. No subscription. You choose the vehicle and pay through Stripe before we start the Toolbox reading.

The base price is in NOK. Stripe may offer a local currency based on your location. The exchange rate includes Stripe’s currency conversion fee, usually 2–4%. You see the currency and final amount before paying and can choose NOK instead. Your bank may charge its own fees. A full refund returns the original amount in the currency you paid in.

After confirmed payment, an operator sends an access request, usually within one hour during daytime. You receive it by email from Tesla and must approve access before we can read the vehicle. The operator then prepares and reviews the report. The time estimate refers to the access request, not delivery of the completed report.

The report is delivered only when the data supports the agreed package. It becomes available in your account, and a PDF and shared link are sent to the email address you provide through Stripe. If the report cannot be delivered, we refund the amount you actually paid.

A valid discount code can be applied through Stripe. The discount and final amount are shown before completing the order. A 100% discount makes the total zero. Work starts only after the order has been confirmed by Stripe.

Right of withdrawal

When buying a digital service online as a consumer, you generally have a 14-day right of withdrawal.

We ask you to expressly request that work starts after payment and acknowledge that your right of withdrawal ends once the service is fully delivered. You confirm this in the order before payment.

If the report cannot be delivered after payment is confirmed, we refund the amount actually paid. Do not pay again while a payment or refund is being followed up.

Send a withdrawal request to matias@kleda.co, including the order number, the service you want to withdraw from and the purchase date. This does not limit your rights in the event of defects.

Our responsibility

We are responsible for accurately presenting the data we actually received from the vehicle, with the correct source and timestamp.

We are not responsible for the accuracy of the vehicle’s own measurements and estimates. The report states what the vehicle reported; we have not verified those values against independent measurements or physically inspected the car.

The report describes the readings during its stated period. It does not establish the condition before or after that period. Statutory consumer rights apply regardless of these terms.

Sharing and revocation

You may share your PDF freely. By ordering, you agree that we create one shared link per report and send it with the PDF. The link is marked so search engines should not index it and is valid for 90 days before renewal may be needed. Anyone with the link can read the report without signing in, including the full VIN. You decide who receives it or whether to put it in your listing.

You can disable the link. A PDF already shared cannot be recalled. A full refund or payment dispute may close the online report and shared links. Your copy of the purchase confirmation remains available in your account.

Retention

We retain report data for up to 5 years as documentation for vehicle sales. Payment records are retained separately from vehicle readings.

You may request access or deletion at matias@kleda.co. Where we have a legal basis to retain information, we explain what we retain and why. See https://batteribevis.no/en/privacy for our privacy notice.

Your authorisation with the manufacturer

You grant read access through the manufacturer’s own sign-in. You can revoke it with the manufacturer or with us. If revoked during collection, we stop collecting. If the report cannot be delivered, the amount is refunded.

You must have the right to grant this access for the vehicle concerned.

Complaints

Contact matias@kleda.co first. Privacy enquiries: matias@kleda.co.

If we cannot reach agreement, you can contact the Norwegian Consumer Council for mediation (forbrukerradet.no). The matter may then be brought before the Norwegian Consumer Complaints Board. Privacy complaints may be submitted to the Norwegian Data Protection Authority (Datatilsynet).